1. Program Description

offers an SMS messaging program for customers who voluntarily opt in to receive text communications.

By opting in, you may receive SMS messages related to:

• Trial class scheduling and reminders

• Appointment confirmations and reminders

• Membership information and account notifications

• Customer support communications

• Class updates and cancellations

• Promotional offers, events, and special announcements (only if you separately consent to marketing communications)

Message frequency varies based on your interaction with our business.

2. Consent to Receive Messages

By providing your phone number and opting in, you authorize to send text messages to your mobile number. Consent to receive SMS messages is voluntary and is not required as a condition of purchasing goods, services, memberships, classes, or participation in any program offered by The Little Gym of Charlotte on Providence. By enrolling in our messaging program, you represent that you are the parent, legal guardian, or authorized account holder associated with the mobile number provided. Customers may enroll by submitting website forms, trial class registration forms, membership inquiry forms, online scheduling forms, or other registration methods that include SMS consent language.

We maintain records of SMS consent, message delivery, and opt-out activity to comply with applicable laws, carrier requirements, and industry regulations. 

3. Opt Out

You may opt out of receiving SMS messages at any time by texting STOP to any message you receive from us. You may also text STOP to (704) 702-2898. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

You may also use END, CANCEL, UNSUBSCRIBE, or QUIT if supported by your mobile carrier

4. Opt In Again

If you want to rejoin after opting out, you can opt in again using the same method you used to enroll originally.

5. Help and Support

For assistance, text HELP to any SMS message you receive or contact us directly:

Phone: (704) 702-2898

Email: [email protected]

Mailing Address:

We are located at 2935 Providence Rd. Charlotte, NC. We are located above Aqua Tots on the 2nd Floor of our building! Feel free to take the elevator or stairs to find us! Parking is available in the parking lot or the garage, both are free!

6. Message Frequency and Rates

Message frequency varies depending on your interactions with us, including appointment scheduling, customer service inquiries, account activity, class participation, membership status, and marketing preferences. Message and data rates may apply. Charges depend on your mobile carrier and plan. Contact your wireless provider for additional details.

7. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your use of the messaging program is also governed by our Privacy Policy. You can view it here: https://charlotteonprovidence.thelittlegym-usa.com//privacy-policy

9. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a new Last Updated date that you can view here: https://charlotteonprovidence.thelittlegym-usa.com//terms-and-conditions.

10. Limitation of Liability

To the fullest extent permitted by law, we are not responsible for delays, interruptions, or failures in message delivery caused by wireless carriers, internet providers, or other third-party service providers. 

11. Age Restrictions

By enrolling in our messaging program, you represent that you are at least 18 years of age or are the parent or legal guardian of the child participating in our programs and are authorized to provide consent for SMS communications.

12. Missing Termination Rights

We reserve the right to suspend or terminate participation in our messaging programs at any time for misuse, abuse, or violation of these Terms and Conditions. 

13. Contact

Questions about these Terms can be sent to:

•

• Address: We are located at 2935 Providence Rd. Charlotte, NC. We are located above Aqua Tots on the 2nd Floor of our building! Feel free to take the elevator or stairs to find us! Parking is available in the parking lot or the garage, both are free!

• Phone: (704) 702-2898

• Email: [email protected]